Privacy Policy

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  1. Privacy Policy

    Our communication platform as a service (the "Service") respects the privacy of its users. This Privacy Policy explains how we collect, use, and share information about you when you use our Service. By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

    Information We Collect

    When you use our Service, we may collect information about you, including but not limited to your name, email address, IP address, and location. We may also collect information about your usage of the Service, such as the frequency and duration of your use of the Service.

    Use of Information

    We use the information we collect about you to provide and improve our Service and to communicate with you about your use of the Service. We may use your information to send you promotional emails, customize the content and advertisements that you see, and notify you about new features or services.

    Sharing of Information

    We do not share your information with third parties for their marketing purposes without your consent. However, we may share your information in the following cases:

    • To comply with legal obligations or respond to legal processes.
    • To protect the rights and safety of our company and its users.
    • To provide and improve our Service.

    Data Retention

    We will retain your information as long as your account is active or as necessary to provide services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce agreements.

    Security

    We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

    Children’s Privacy

    Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

    How to Request Data Deletion

    If you would like to request the deletion of your personal data, please contact us using the details provided below. Specify your request in the subject or body of the email.

    • Email: info@mista.io
    • Subject: Data Deletion Request
    • Details: Include your name, registered email address, and a brief description of the data you want to be deleted.

    Upon receiving your request, we will process it within 30 days and confirm the deletion once completed.

    Changes to Privacy Policy

    We may update this Privacy Policy from time to time. If changes are made, we will revise the date at the top of this policy and, in some cases, provide additional notice (e.g., on our homepage or by email). We encourage you to review this Privacy Policy periodically to stay informed about how we protect the information we collect.

    Contact Us

    If you have any questions about this Privacy Policy or how we handle your data, please contact us at: