1. Introduction: Our communication platform as a service (the “Service”) respects the privacy of its users. This Privacy Policy explains how we collect, use, and share information about you when you use our Service. By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

  2. Information We Collect: When you use our Service, we may collect information about you including but not limited to your name, email address, IP address, and location. We may also collect information about your usage of the Service, including but not limited to the frequency and duration of your use of the Service.

  3. Use of Information: We use the information we collect about you to provide and improve our Service, and to communicate with you about your use of the Service. We may use your information to send you promotional emails, to customize the content and advertisements that you see, and to contact you about new features or services.

  4. Sharing of Information: We do not share your information with third parties for their marketing purposes without your consent. We may share your information with third parties for the following reasons: (a) To comply with legal obligations or to respond to legal process; (b) To protect the rights and safety of [Company Name] and its users; (c) To provide and improve our Service.

  5. Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  6. Security: We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  7. Children’s Privacy: Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

  8. Changes to Privacy Policy: We may update this Privacy Policy from time to time. If we make any changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information we collect.

  9. Contact Us: If you have any questions about this Privacy Policy, please contact us at info@mista.io.